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  • Elegant Smiles, 2 Woolram Wygate, Spalding, PE11 1NX
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Elegant Smiles complies with the 1998 Data Protection Act and the Freedom of Information Act 2000, and this Policy describes our procedures for ensuring that personal information about patients is processed fairly and lawfully.

In order to provide you with a high standard of dental care and attention, we need to hold personal information about you. This personal data comprises:

  • Personal details such as your name, age, address, telephone numbers, email address and your general medical practitioner;
  • Your past and current medical and dental condition;
  • Radiographs, clinical photographs and study models;
  • Information about the treatment we have provided or propose to provide (and its cost);
  • Notes of conversations or incidents that might occur for which a record needs to be kept;
  • Records of consent to treatment;
  • Any correspondence (relating to you) with other healthcare professionals: such as referrals to specialists, for example.

We need to keep comprehensive and accurate personal data about our patients in order to provide them with safe and appropriate dental care.

We will process personal data that we hold about you in the following way:

We will retain your dental records while you are a practice patient. If you cease to be a patient, we will continue to hold them for at least another eleven years, or in the case of children until they reach the age of 25, whichever is the longer.

Personal data about you is held in the practice’s computer system and/or in a manual filing system. The information is not accessible to the public and only authorised members of staff have access to it. Our computer system has secure audit trails and we back up information on every working day.

In order to provide proper and safe dental care, we may need to disclose personal information about you to:

  • Your general medical practitioner;
  • The hospital or community dental services;
  • Other health professionals caring for you;
  • Dental Insurance Companies of which you are a member.
  • Private dental schemes of which you are a member.

Disclosure will take place on a “need-to-know” basis. Information will only be given to those individuals/organisations who need to have it in order to provide care to you and for the proper administration of Government (whose personnel are also covered by strict confidentiality rules). The recipient will only be given the information that they need to know for these purposes.

In very limited circumstances or when required by law or by a court order, personal data may have to be disclosed to a third party not connected with your dental care. In all other situations, disclosure that is not covered by this Policy will occur only when we have your specific consent. Where possible you will be informed of these requests for disclosure.

You have the right to access the data that we hold about you and to receive a copy. Access may be obtained by making a request in writing. We will levy a fee of £10 for records that are copied. If a request is made to copy x-rays, an extra charge of £40 will be made. We will provide a copy of the record within 40 days of receipt of the request and fee and an explanation of your record should you require it.

If you move to another dental practice we may (at our discretion) loan original x-rays and provide copy notes direct to that practice free of charge on receipt of a written request from them to do so.

If you do not wish personal data we hold about you to be disclosed or used in the way that is described in this Policy, please discuss the matter with your dentist. You have the right to object, but please remember that this may affect our ability to provide you with dental care.

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We Love Our Patients

"From the initial consultation through to the final visit, Israr and his staff have been nothing short of excellent. My treatment over a 9 month perio...

Shaun Haslam
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"Israr is an absolute gentleman. His skills have completely helped my smile. He did a bone graft and an implant with no pain! He has bettered my expec...

Jim Macree
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"Highly recommended! From the beginning, Israr was very clear and concise on the end result he wanted to achieve with my smile. Starting with a consul...

Nicholas Kemp
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"I personally am seeing Mr Israr Razaq, to whom I can confidently award 5 stars for always being prepared to go the extra mile to comfort my fears. Es...

Garrick Gordon
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"I went to the practice today as a new patient, i was very nervous as not been to the dentist for many years. All of the staff reception and in surger...

John Jones
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"I started my Invisalign journey in February 2019. I have always been conscious of my smile and would always smile without showing my teeth. This was...

Tabz Tariq
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"I have been hugely impressed with Dr Razaq, who has "come to my rescue" several times for both minor and major treatments. He is clearly very passion...

Syymon K
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"Imran was fantastic today, he replaced a very large filling for me that took over an hour, he was so thorough and professional I would highly recomme...

Vizion Gaming
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"Excellent service, I have been coming here for many years. I had the Invisalign brace and composite veneers on my front teeth. The treatment was comp...

Sunena Patel
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"I recently visited Tulip Dental Practice in an emergency, received excellent treatment by Dr Israr. He was very reassuring and explained the procedur...

Haseeba Khalid
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"Although I have always regularly visited the dentist my teeth were in a poor condition and I was very nervous about having treatment due to past expe...

Christine Cool Gal
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  • Elegant Smiles, 2 Woolram Wygate, Spalding, PE11 1NX
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